Online Purchase Terms and Conditions
Dear visitor, you are one step closer to living a world of experiences in one place, but before your purchase, keep in mind:
Verify dates and opening hours of the Park
Wednesday, Thursday and Friday
From 9:00 am to 5:00 pm
Saturdays, Sundays and Holidays
From 10:00 am to 6:00 pm
Changes may occur without prior notice, remember to stay tuned to our communication channels.
ℹ️ Remember: We will not operate on December 24, 25 and 31, 2025 and January 1, 2026.
Conditions and restrictions
TYPES OF
EXPERIENCESLegacy: general admission.
Children's Legacy: children from 86 cm to 120 cm tall.
Golden Legacy: adults 70 years of age and older.
✅ All allow access to the Park's areas and attractions, except for the Andes Train and the Ecobicycles of the Sabana Ecoparque Nature Reserve.
REGISTRATION AND
VALIDATIONTo make your purchase you must:
- Create a user with name and ID.
- Present on the day of the visit your ID card and proof of payment to redeem your income (bracelets).
TIMES OF
PAYMENTMake your payment minimum 12 hours before the visit, as this is the time it takes to process the banking process with PayU.
VERIFICATION
EXPERIENCESAt the box office it will be verified:
Height for Legado Infantil.
Age (with document) for Legado Dorado.
If it does not match, you will have to pay the excess corresponding to general legacy experience.
BONUS
GIFTIf you wish to give a gift of admission to the Park:
1. The person redeeming the income must submit a. printed letter with:
- Names, surnames and document number of the person who made the purchase and of the person who redeems.
- Number of authorized revenues.
2. If you are a company, you must also deliver printed the RUT of the entity.
ATTRACTIONS
SPECIALSNone of the experiences we offer include the Tren de los Andes and the Ecobicicletas de la Reserva Natural Ecoparque Sabana attractions. These have an extra cost of $ 14.000 in cash, which has the purpose of supporting the conservation programs of the Foundation.
Learn more
TYPES OF
EXPERIENCESLegacy: general admission.
Children's Legacy: children from 86 cm to 120 cm tall.
Golden Legacy: adults 70 years of age and older.
✅ All allow access to the Park's areas and attractions, except for the Andes Train and the Ecobicycles of the Sabana Ecoparque Nature Reserve.
REGISTRATION AND
VALIDATIONTo make your purchase you must:
- Create a user with name and ID.
- Present on the day of the visit your ID card and proof of payment to redeem your income (bracelets).
TIMES OF
PAYMENTMake your payment minimum 12 hours before the visit, as this is the time it takes to process the banking process with PayU.
VERIFICATION
EXPERIENCESAt the box office it will be verified:
Height for Legado Infantil.
Age (with document) for Legado Dorado.
If it does not match, you will have to pay the excess corresponding to general legacy experience.
BONUS
GIFT 1. The person redeeming the income must submit a. printed letter with:
- Names, surnames and document number of the person who made the purchase and of the person who redeems.
- Number of authorized revenues.
2. If you are a company, you must also deliver printed the RUT of the entity.
ATTRACTIONS
SPECIALSNone of the experiences we offer include the Tren de los Andes and the Ecobicicletas de la Reserva Natural Ecoparque Sabana attractions. These have an extra cost of $ 14.000 in cash, which has the purpose of supporting the conservation programs of the Foundation.
Learn more
Let's start together an extraordinary experience!
In compliance with Law 1581 of 2012, Decree 1377 of 2013 and the European Data Protection Regulation; Fundación Parque Jaime Duque respects the right of individuals to know, update and protect their personal data housed in the organization. Fundación Parque Jaime Duque respects the rights of information protection and data processing regulation. https://parquejaimeduque.com/politica-de-tratamiento-de-datos-y-privacidad/
